Refund policy

At Solvine Adorn, we strive to ensure complete customer satisfaction with every purchase. If you are not satisfied with your order, you may be eligible for a refund under the following conditions:

• You may request a refund within 30 days of the purchase date.
• Items must be in their original condition, unworn, and with all tags attached.
• Custom or personalized items are not eligible for a refund unless they arrived damaged or defective.
• To initiate a refund, please contact our customer service team with your order number and reason for returning the item.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.

Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

For any further queries regarding our refund policy, feel free to contact us at [contact information].